Afya Mile Dental Clinic
According to our open methodology, this clinic scored 33.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #21 of 22 ranked clinics · Last checked: 4 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#2133.9/100
- Best for Expats#1936.8/100
- Best for Dental Implants#2029.5/100
- Best for Emergency Dental Care#837.8/100
- Best Price Transparency#2021.7/100
- Best English-speaking Clinics#1641.7/100
- Best for Families / Children#1736/100
Summary
Afya Mile Dental Clinic is located on the ground floor of the 680 Hotel Building opposite Bruce House in Nairobi's Central Business District. Services listed include general dentistry, orthodontics, cosmetic dentistry, pediatric dentistry, dental implants and 24/7 emergency care, and the clinic accepts SHA (Social Health Authority) cover. Dentists are not named on the website and no price list is published; a second website under the same clinic name lists a different address and phone number.
Emergency hotline +254 707 092 373 in addition to the main line. Two websites use the 'Afya Mile Dental' name: afyamiledental.com (680 Hotel Building, +254 720 400 391) and miledentalclinic.com (Afya Centre, 1st Floor, +254 721 679 492, coordinates -1.2878412, 36.828085 per directory) — possibly two branches or a relocation, but the relationship is not explained publicly; miledentalclinic.com refused direct connection on 2026-07-04. Minor inconsistency on afyamiledental.com: Saturday closing shown as 2 PM in one section and 4 PM in the footer.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed No dentist names on the website [s1] | 0/3 |
| ✗ | Dentist specializations listed Service categories listed but no named clinicians or formal specializations [s1] | 0/2 |
| ✓ | Real clinic photos Photos of dental chairs and reception area shown [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone, email, WhatsApp link and street address on site [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Street-level address with landmark (opposite Bruce House) published [s1] [s5] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✗ | Prices or price ranges published [s1] | 0/3 |
| ✗ | Cleaning price listed [s1] | 0/2 |
| ✗ | Filling price listed [s1] | 0/2 |
| ✗ | Crown price listed [s1] | 0/2 |
| ✗ | Implant price listed [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) No Google star rating found via searched aggregators | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence 88% recommendation rate from 5 reviews; page is branded 'Mile Dental Clinic', which shares the Afya Mile branding [s3] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Listed as 'Afya Mile Dental Clinic Limited' on bewell.co.ke (Slade360) and on askannie/tortoisepath [s4] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 emergency care advertised with dedicated page and separate emergency hotline [s1] [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ✓ | WhatsApp / LINE available wa.me/254720400391 link on site [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site entirely in English [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Dedicated pages per service (general-dentistry.html, orthodontics.html, emergency-care.html, etc.) [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8AM-6PM, Sat 9AM-2PM, 24/7 emergency availability [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✗ | Mentioned for: best dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Nairobi [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Nairobi [s6] | 1/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [sq] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Homepage and individual service pages indexed [s1] [s2] | 2/2 |
| ✓ | Dedicated service pages [s1] [s2] | 1.5/1.5 |
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Opaque or bait pricing (-2 pts) — No prices or price ranges published (derived from data).
- low Contradictory public information (-1 pts) — Two websites operate under the 'Afya Mile Dental' name with different addresses and phone numbers: afyamiledental.com (680 Hotel Building, +254 720 400 391) and miledentalclinic.com (Afya Centre 1st Floor, +254 721 679 492). It is unclear publicly whether these are two branches, a relocation, or separate entities sharing a name. Website also shows two different Saturday closing times. [s1] [s5]
Red-flag penalty applied: -5 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://afyamiledental.com |
|---|---|
| Phone | +254 720 400 391 |
| https://wa.me/254720400391 | |
| https://www.facebook.com/miledental/ | |
| Address | 680 Hotel Building, Ground Floor (opposite Bruce House), Nairobi CBD |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.afyamiledental.com/ | Official site: address, phone, email, WhatsApp, services, hours, photos, no dentist names, no prices | 2026-07-04 |
| s2 | https://www.afyamiledental.com/emergency-care.html | Dedicated 24/7 emergency care page; emergency hotline +254 707 092 373 (via web search) | 2026-07-04 |
| s3 | https://www.facebook.com/miledental/ | Facebook presence; 88% recommendation rate from 5 reviews (via web search) | 2026-07-04 |
| s4 | https://www.bewell.co.ke/en/facilities/afya-mile-dental-clinic-limited | Registered as Afya Mile Dental Clinic Limited on Slade360/bewell facility directory | 2026-07-04 |
| s5 | https://miledentalclinic.com/ | Second site titled 'Top Dental Care In Nairobi CBD: Afya Mile Dental 0721679492' with Afya Centre address; direct connection refused 2026-07-04 | 2026-07-04 |
| s6 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| sq | search:best/english/implants/emergency/expats dentist Nairobi | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed methodology queries | 2026-07-04 |
Change History
| Date | Change |
|---|---|
| 2026-07-04 | Initial data collection. |
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