Afya Mile Dental Clinic
According to our open methodology, this clinic scored 50.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #18 of 20 ranked clinics · Last checked: 25 August 2026
Positions by Rating Profile
- Overall Transparency & Trust#1850.3/100
- Best for Expats#1751.8/100
- Best for Dental Implants#1944.5/100
- Best for Emergency Dental Care#1352/100
- Best Price Transparency#1933.5/100
- Best English-speaking Clinics#1756.7/100
- Best for Families / Children#1653.2/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on clinic website
Summary
Afya Mile Dental Clinic is located on the ground floor of the 680 Hotel Building opposite Bruce House in Nairobi's Central Business District. Services listed include general dentistry, orthodontics, cosmetic dentistry, pediatric dentistry, dental implants and 24/7 emergency care, and the clinic accepts SHA (Social Health Authority) cover. Dentists are not named on the website and no price list is published; a second website under the same clinic name lists a different address and phone number.
Emergency hotline +254 707 092 373 in addition to the main line. Two websites use the 'Afya Mile Dental' name: afyamiledental.com (680 Hotel Building, +254 720 400 391) and miledentalclinic.com (Afya Centre, 1st Floor, +254 721 679 492, coordinates -1.2878412, 36.828085 per directory) — possibly two branches or a relocation, but the relationship is not explained publicly; miledentalclinic.com refused direct connection on 2026-07-04. Minor inconsistency on afyamiledental.com: Saturday closing shown as 2 PM in one section and 4 PM in the footer.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed No dentist names on the website [s1] | 0/3 |
| ✗ | Dentist specializations listed Service categories listed but no named clinicians or formal specializations [s1] | 0/2 |
| ✓ | Real clinic photos Photos of dental chairs and reception area shown [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone, email, WhatsApp link and street address on site [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Street-level address with landmark (opposite Bruce House) published [s1] [s5] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [afya-mile-dental-clinic-refresh] | 4/6 |
| ◐ | Google review volume [afya-mile-dental-clinic-refresh] | 1/3 |
| ✓ | Review recency Newest Google review is dated 2026-08-26 (listing read 2026-09-26). [afya-mile-dental-clinic-gbp-2026-09-26] | 3/3 |
| ? | Clinic responds to reviews 10 reviews were read (5 from the last 24 months) and none has an owner reply, but fewer than 10 reviews from the last 24 months could be read, too few to record that the owner does not reply. [afya-mile-dental-clinic-deepen] | 0/2 |
| ✓ | No recurring complaints Google shows no 1–2★ ratings (1★ 0 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 19), so there is no complaint to repeat. [afya-mile-dental-clinic-deepen] | 2/2 |
| ✓ | No suspicious review patterns The 10 Google reviews read (dated 2024-06-22 to 2026-08-26, from accounts with 1–35 reviews) show no burst of five-star reviews and no repeated opening wording; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 19. [afya-mile-dental-clinic-deepen] | 2/2 |
| ✓ | Active Facebook presence 88% recommendation rate from 5 reviews; page is branded 'Mile Dental Clinic', which shares the Afya Mile branding [s3] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found via its search for "Afya Mile Dental Clinic" and "Afya Mile"; the clinic's site does not link to TripAdvisor (checked 2026-10-02 and 2026-10-05). [afya-mile-dental-clinic-tripadvisor] [Llic] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Doctor254, Dental Departures or Bookimed (checked 2026-10-01). [afya-mile-dental-clinic-platforms] [afya-mile-dental-clinic-platforms-2] [afya-mile-dental-clinic-platforms-3] [afya-mile-dental-clinic-platforms-4] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ? | On-site X-ray | 0/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ✓ | Emergency care 24/7 emergency care advertised with dedicated page and separate emergency hotline [s1] [s2] | 1.5/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available wa.me/254720400391 link on site [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site entirely in English [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Dedicated pages per service (general-dentistry.html, orthodontics.html, emergency-care.html, etc.) [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8AM-6PM, Sat 9AM-2PM, 24/7 emergency availability [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✗ | Mentioned for: best dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: dental implants Nairobi [sq] | 0/1 |
| ✓ | Mentioned for: emergency dentist Nairobi [s6] | 1/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website JSON-LD on the homepage declares the type Dentist (alongside BreadcrumbList, FAQPage). [afya-mile-dental-clinic-r6s3] | 1.5/1.5 |
| ✓ | Google indexing quality 3 pages of the clinic's own site are among the 9 results of a name-and-city web search on 2026-10-02, the first at position 6. [afya-mile-dental-clinic-av3] | 2/2 |
| ✓ | Dedicated service pages [s1] [s2] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 02***0 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC facility register searched 2026-08-25 for 'Afya Mile Dental Clinic' — matched 'AFYA MILE DENTAL CLINIC LIMITED', Medical Centre, Nairobi, ACTIVE.) [afya-mile-dental-clinic-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
- low Contradictory public information (-1 pts) — Two websites operate under the 'Afya Mile Dental' name with different addresses and phone numbers: afyamiledental.com (680 Hotel Building, +254 720 400 391) and miledentalclinic.com (Afya Centre 1st Floor, +254 721 679 492). It is unclear publicly whether these are two branches, a relocation, or separate entities sharing a name. Website also shows two different Saturday closing times. [s1] [s5]
Red-flag penalty applied: -3 points (capped at -20).
Data We Could Not Verify
- Reputation & Reviews: Clinic responds to reviews
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://afyamiledental.com |
|---|---|
| Phone | +254 720 400 391 |
| https://wa.me/254720400391 | |
| https://www.facebook.com/miledental/ | |
| Address | 680 Hotel Building, Ground Floor (opposite Bruce House), Nairobi CBD |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://www.afyamiledental.com/ | Official site: address, phone, email, WhatsApp, services, hours, photos, no dentist names, no prices | 2026-07-04 |
| s2 | https://www.afyamiledental.com/emergency-care.html | Dedicated 24/7 emergency care page; emergency hotline +254 707 092 373 (via web search) | 2026-07-04 |
| s3 | https://www.facebook.com/miledental/ | Facebook presence; 88% recommendation rate from 5 reviews (via web search) | 2026-07-04 |
| s5 | https://miledentalclinic.com/ | Second site titled 'Top Dental Care In Nairobi CBD: Afya Mile Dental 0721679492' with Afya Centre address; direct connection refused 2026-07-04 | 2026-07-04 |
| s6 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| sq | search:best dentist Nairobi / English speaking dentist Nairobi / dental implants Nairobi / emergency dentist Nairobi / Nairobi dental clinic for expats | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed methodology queries | 2026-07-04 |
| Llic | https://afyamiledental.com | Clinic's website, home page read 2026-10-05: no link to a TripAdvisor page | 2026-10-05 |
| afya-mile-dental-clinic-refresh | https://www.google.com/maps/place/Afya+Mile+Dental+Clinic/data=!4m7… | Google rating 4.8 (22 reviews) as of 2026-08-25 | 2026-08-25 |
| afya-mile-dental-clinic-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: AFYA MILE DENTAL CLINIC LIMITED | 02***0 | MEDICAL CENTRE | NAIROBI | ACTIVE | 2026-08-25 |
| afya-mile-dental-clinic-gbp-2026-09-26 | https://www.google.com/maps?cid=13374364655445543616&hl=en | Google listing read on 2026-09-26: rating 4.8 from 23 reviews; star histogram 1★ 0 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 19; newest review dated 2026-08-26. | 2026-09-26 |
| afya-mile-dental-clinic-platforms | https://www.whatclinic.com/dentists/kenya/nairobi | WhatClinic: its Nairobi and Kenya dentist listings (one page each, a single clinic, Dean's Dental Implants on Kiambu Road) and its profile sitemaps (one Kenyan dentist profile) have no profile for Afya Mile Dental Clinic, and profile addresses built from its name return not found (checked 2026-10-01) | 2026-10-01 |
| afya-mile-dental-clinic-platforms-2 | https://www.dentaldepartures.com/ | Dental Departures: lists no clinic in Kenya (checked 2026-10-01) | 2026-10-01 |
| afya-mile-dental-clinic-platforms-3 | https://bookimed.com/clinics/country=kenya/ | Bookimed: lists no clinic in Kenya (checked 2026-10-01) | 2026-10-01 |
| afya-mile-dental-clinic-platforms-4 | https://www.doctor254.com/search_results?q=Afya%20Mile%20Dental%20C… | Doctor254: its searches for "Afya Mile Dental Clinic", "Afya Mile", "Afyamile" and "Mile Dental" return no page for this clinic (the only "Mile Dental Clinic" is another practice at Afya Centre, Tom Mboya Street) (checked 2026-10-01) | 2026-10-01 |
| afya-mile-dental-clinic-av3 | search:"Afya Mile Dental Clinic" Nairobi | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 9 results listed. Its own pages: afyamiledental.com (home 6th, then two more pages). Listed before the first of them: four ZoomInfo pages and Facebook. | 2026-10-02 |
| afya-mile-dental-clinic-r6s3 | https://www.afyamiledental.com/ | Homepage HTML read on 2026-10-02: JSON-LD types Dentist, BreadcrumbList, FAQPage | 2026-10-02 |
| afya-mile-dental-clinic-tripadvisor | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Afya%20M… | TripAdvisor's own search, read 2026-10-02: 12 suggestions for "Afya Mile Dental Clinic" (2 places, 4 attractions, 6 hotels), none of them a dental practice near the clinic; 12 suggestions for "Afya Mile" (2 places, 4 attractions, 6 hotels), none of them a dental practice near the clinic; no listing for this clinic | 2026-10-02 |
| afya-mile-dental-clinic-deepen | https://www.google.com/maps?cid=13374364655445543616&hl=en | Google listing "Afya Mile Dental Clinic" (Dental clinic), read 2026-10-05 in three review orders (the five lowest-rated, the five newest and the five most relevant): rated 4.8 from 23 reviews (1★ 0 / 2★ 0 / 3★ 0 / 4★ 4 / 5★ 19); 10 distinct reviews read, dated 2024-06-22 to 2026-08-26, 0 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): no repeated complaint; no sign of manipulated reviews. |
| 2026-10-05 | TripAdvisor presence checked on 2026-10-05: no listing found for this clinic. |
| 2026-10-02 | Read the clinic's own website (homepage, robots.txt, sitemap and service pages) for site structure: business structured data present. |
| 2026-10-01 | Presence on other review platforms re-checked: no profile on WhatClinic, Dental Departures or Bookimed, so this criterion is now no. |
| 2026-09-29 | Corrected 2026-09-29: review recency within 3 months (newest review dated 2026-08-26). |
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic facility license found under 'Afya Mile Dental Clinic Limited'. No individual dentists are named on the clinic's own site, so no doctor license lookups were possible. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; captured first-time Google rating 4.8 (22 reviews) and pin coordinates. |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.