Dental Smiles
According to our open methodology, this clinic scored 37.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #18 of 22 ranked clinics · Last checked: 4 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#1837.2/100
- Best for Expats#1837/100
- Best for Dental Implants#1931/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1226.7/100
- Best English-speaking Clinics#1641.7/100
- Best for Families / Children#1835.8/100
Summary
Family dental clinic in Kilimani, Nairobi, located on the 14th floor of One Padmore Place off George Padmore Road. The practice offers separate children's and adult services, including comprehensive dental exams with x-rays, preventive and cosmetic care, and is led by Dr. Joyce Gitangu. The clinic maintains an active presence on Facebook, Instagram, LinkedIn and YouTube.
The website (dentalsmiles.co.ke) was intermittently unreachable during checks on 2026-07-04 (connection refused on some pages, others loaded normally). Additional phone lines: +254 738 066 568, +254 792 457 291. A ZoomInfo listing shows an older address (Commodore Office Suites, Off Ngong Road); the clinic's own site states One Padmore Place, Kilimani. No Google Maps rating could be found on accessible aggregators.
Strengths
- Information Transparency: 16 of 20 points.
- No red flags identified in public sources.
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] [s2] | 4/4 |
| ✓ | Dentist names listed Dr. Joyce Gitangu featured; site has a doctors/team section. [s1] [s2] | 3/3 |
| ? | Dentist specializations listed | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published Kids and adult service pages (dental exams, veneers, preventive care). [s1] [s2] | 3/3 |
| ✓ | Clear contact details Three phone numbers, email and hours published. [s1] | 2/2 |
| ✓ | English website version Site is in English. [s1] | 2/2 |
| ✓ | Address and map published Full street address published; embedded map not verified. [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published No prices seen on pages reviewed, but site was only partially accessible; not verified site-wide. | 0/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ? | Implant price listed | 0/2 |
| ? | Consultation price listed | 0/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ? | Google rating (Bayesian-adjusted) | 0/6 |
| ? | Google review volume | 0/3 |
| ? | Review recency | 0/3 |
| ? | Clinic responds to reviews | 0/2 |
| ? | No recurring complaints | 0/2 |
| ? | No suspicious review patterns | 0/2 |
| ✓ | Active Facebook presence 100% recommendation rate from 19 Facebook reviews. [s3] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms LinkedIn, Instagram (@dentalsmilesnairobi), YouTube, X/Twitter. [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dental exams include x-rays. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology Third-party guide notes Dr. Joyce's implant work; not confirmed on the clinic's own pages reviewed. [s4] | 2/2 |
| ? | Orthodontics Invisalign mentioned in search results but not verifiable to a specific page. | 0/2 |
| ? | Oral surgery | 0/2 |
| ✓ | Pediatric dentistry Dedicated kids' dental exams and children's play area. [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language website and materials. [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible Online booking page exists; consultation format not verified. | 0/1.5 |
| ✓ | Clear service explanations Exam pages explain visual examination, cavity detection, x-rays, treatment plans. [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8:30am-7pm, Sat 8am-2pm, open select holidays. [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✓ | Mentioned for: best dentist Nairobi [s6] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s7] | 1/1 |
| ✗ | Mentioned for: dental implants Nairobi [s8] | 0/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s9] | 0/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [s10] | 0/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Site pages and subpages well indexed despite intermittent server availability. [s1] [s2] | 2/2 |
| ✓ | Dedicated service pages Separate pages for dental exams, veneers, kids/adult services. [s1] | 1.5/1.5 |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Dentist specializations listed
- Information Transparency: Real clinic photos
- Price Transparency: Prices or price ranges published
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: Implant price listed
- Price Transparency: Consultation price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: Google rating (Bayesian-adjusted)
- Reputation & Reviews: Google review volume
- Reputation & Reviews: Review recency
- Reputation & Reviews: Clinic responds to reviews
- Reputation & Reviews: No recurring complaints
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Orthodontics
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://dentalsmiles.co.ke |
|---|---|
| Phone | +254 706 575 276 |
| https://www.facebook.com/dentalsmilesnairobi/ | |
| Address | One Padmore Place, 14th Floor, George Padmore Road, Off Marcus Garvey, Kilimani, Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://dentalsmiles.co.ke/dental-exam/ | Address, phones, email, hours, kids' dental exams incl. x-rays, Dr. Joyce Gitangu, social media links. | 2026-07-04 |
| s2 | https://dentalsmiles.co.ke/home/ | Contacts, hours, Dr. Joyce Gitangu featured, Kids Corner and Adults Services sections. | 2026-07-04 |
| s3 | https://www.facebook.com/dentalsmilesnairobi/ | Facebook presence; 100% recommendation rate from 19 reviews (via search snippet). | 2026-07-04 |
| s4 | https://dentistkenya.com/top-dental-services-in-nairobi-a-complete-… | Third-party guide describing Dental Smiles' specialist team and Dr. Joyce's implant work (via search snippet). | 2026-07-04 |
| s5 | https://ke.linkedin.com/company/dental-smiles-nairobi | LinkedIn company presence. | 2026-07-04 |
| s6 | search:best dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s7 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s8 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s9 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s10 | search:Nairobi dental clinic for expats | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
Change History
| Date | Change |
|---|---|
| 2026-07-04 | Initial data collection. |
Spotted an Error?
If any information on this page is outdated or wrong, please tell us. Corrections are reviewed against sources and applied with a public change-history entry.