Emerald Dental Clinic
According to our open methodology, this clinic scored 73.3/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #7 of 20 ranked clinics · Last checked: 17 September 2026
73.3/100
Positions by Rating Profile
- Overall Transparency & Trust#773.3/100
- Best for Expats#572.5/100
- Best for Dental Implants#569.8/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#665/100
- Best English-speaking Clinics#774.5/100
- Best for Families / Children#773.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on clinic website
Summary
Multi-specialty dental clinic on Rose Avenue in Hurlingham, next to the Monarch Hotel. Its three named dentists cover orthodontics, oral and maxillofacial surgery, and general/cosmetic dentistry, with services ranging from cleaning and fillings to implants, periodontics and pediatric care. The clinic is open seven days a week and accepts a wide range of Kenyan insurance providers. Prices for cleaning, bridges and implants are published on the clinic's own treatment pages.
Formerly/also listed in directories as Emerald Dental Surgery. Accepts 14+ insurers (CIC, Britam, APA, AAR, Heritage, Madison and others). One public review praises clinical care but criticizes last-minute appointment changes and delays - isolated, not treated as a recurring complaint. No numeric Google rating could be verified from accessible sources.
Strengths
- Information Transparency: 16 of 20 points.
- Reputation & Reviews: 18.5 of 20 points.
- AI & Search Visibility: 8 of 10 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 7 of 15 verifiable points (missing: filling price listed; crown price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
16 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Dr. Eric Odhiambo, Dr. Augustine Midega, Dr. Thakkar Sonali [s2] | 3/3 |
| ✓ | Dentist specializations listed Orthodontics (PGCert), oral & maxillofacial surgery (MDS), aesthetic/restorative dentistry, with qualifications [s2] | 2/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Two phone numbers, email, WhatsApp, physical address [s1] | 2/2 |
| ✓ | English website version Site is in English [s1] | 2/2 |
| ? | Address and map published Full street address published; Google Maps embed/link not confirmed | 0/2 |
Price Transparency
7 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Corrected: dedicated service pages publish prices for at least three treatments [emerald-dental-clinic-deepen] [emerald-dental-clinic-deepen-8] [emerald-dental-clinic-deepen-9] | 3/3 |
| ✓ | Cleaning price listed Ksh 7,000-10,000 full mouth [emerald-dental-clinic-deepen] | 2/2 |
| ✗ | Filling price listed Fillings page read; no price given [emerald-dental-clinic-deepen-4] | 0/2 |
| ✗ | Crown price listed Page prices bridges (Ksh 35,000/unit) but gives no separate crown price [emerald-dental-clinic-deepen-2] | 0/2 |
| ✓ | Implant price listed Ksh 150,000 complete procedure, Ksh 75,000 first stage [emerald-dental-clinic-deepen-9] | 2/2 |
| ✗ | Consultation price listed Consultations mentioned as a service; no price stated [emerald-dental-clinic-deepen-5] | 0/2 |
| ✗ | X-ray / imaging price listed X-rays mentioned only as part of assessments; no price [emerald-dental-clinic-deepen-10] | 0/2 |
Reputation & Reviews
18.5 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [emerald-dental-clinic-refresh] | 6/6 |
| ◐ | Google review volume [emerald-dental-clinic-refresh] | 2/3 |
| ✓ | Review recency [emerald-dental-clinic-refresh] | 3/3 |
| ✓ | Clinic responds to reviews The owner replies to reviews on Google: 1 of the 10 reviews read carry an owner reply, 1 of them to reviews from the last 12 months; the latest reply is dated 2026-01-14 (to a review of 2025-12-24). [emerald-dental-clinic-deepen-17] | 2/2 |
| ✓ | No recurring complaints no recurring complaints [emerald-dental-clinic-deepen-11] | 2/2 |
| ✓ | No suspicious review patterns no signs of manipulation [emerald-dental-clinic-deepen-6] | 2/2 |
| ✓ | Active Facebook presence [s4] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [emerald-dental-clinic-deepen-15] [emerald-dental-clinic-deepen-16] | 0/0.5 |
| ✓ | Other review platforms Its dentists Dr Augustine Midega and Dr Eric Odhiambo have Doctor254 profiles naming the practice (as Emerald Dental Surgery, Rose Avenue), with no patient recommendations yet. [emerald-dental-clinic-platforms-4] [emerald-dental-clinic-platforms-5] | 0.5/0.5 |
Medical Infrastructure
9.5 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray X-rays documented for implant assessment [emerald-dental-clinic-deepen-12] | 2/2 |
| ✗ | CBCT (3D imaging) Implant and periodontics pages describe procedures in detail without mentioning CBCT [emerald-dental-clinic-deepen-7] | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Braces/orthodontics service; orthodontics-trained dentist on team [s1] [s2] | 2/2 |
| ✓ | Oral surgery Consultant Oral & Maxillofacial Surgeon (Dr. Midega) on team [s2] | 2/2 |
| ✓ | Pediatric dentistry [s1] | 1.5/1.5 |
| ? | Emergency care | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp fast-booking link on site [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language site and reviews [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Dedicated pages explain each procedure in plain language [emerald-dental-clinic-deepen-13] | 1/1 |
| ✓ | Convenient opening hours Open 7 days incl. Sun 9:00-16:00 [s1] | 1.5/1.5 |
AI & Search Visibility
8 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✓ | Mentioned for: best dentist Nairobi [s6] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s7] | 1/1 |
| ✓ | Mentioned for: dental implants Nairobi [s8] | 1/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s9] | 0/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [s10] | 0/1 |
| ✓ | Structured data on website Organization schema.org markup site-wide [emerald-dental-clinic-deepen-14] | 1.5/1.5 |
| ✓ | Google indexing quality Homepage, team, testimonials and blog pages all indexed and ranking [s11] | 2/2 |
| ✓ | Dedicated service pages Separate pages per service and per dentist [emerald-dental-clinic-deepen-3] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 01***2 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC facility register searched 2026-08-25 for 'Emerald Dental Clinic' and 'Emerald Dental Surgery' (clinic's own site/notes indicate it also trades as Emerald Dental Surgery) — matched 'EMERALD DENTAL SURGERY LIMITED', Dental Clinic, Nairobi, ACTIVE.) [emerald-dental-clinic-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Eric Odhiambo [s2] [emerald-dental-clinic-doclic] | Senior Dental Surgeon; Orthodontics (BDS UoN, MBA-HCM, PGCert Advanced Orthodontics) | KMPDC B9*9 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
| Dr. Augustine A. Midega [s2] [emerald-dental-clinic-doclic] | Consultant Oral & Maxillofacial Surgeon (BDS, MDS OMFS) | KMPDC B8*4 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
| Dr. Thakkar Sonali [s2] [emerald-dental-clinic-doclic] | General Dentist; aesthetic, cosmetic, restorative (BDS UoN) | KMPDC B1**5 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Information Transparency: Real clinic photos
- Information Transparency: Address and map published
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://emeralddental.co.ke |
|---|---|
| Phone | +254700609078 |
| +254700609078 | |
| https://www.facebook.com/EmeraldDentalSurgery | |
| Address | Rose Avenue, Hurlingham, off Argwings Kodhek Road (next to Monarch Hotel), Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://emeralddental.co.ke/ | Official homepage: address, phones, email, WhatsApp, services, hours (7 days), insurance list, social links; no prices listed | 2026-09-17 |
| s2 | https://emeralddental.co.ke/our-team/ | Three dentists with qualifications: Dr. Eric Odhiambo (orthodontics), Dr. Augustine Midega (oral & maxillofacial surgery), Dr. Thakkar Sonali (general/cosmetic) | 2026-07-04 |
| s3 | https://emeralddental.co.ke/testimonials-reviews/ | Testimonials page exists; no rating figures displayed | 2026-07-04 |
| s4 | https://www.facebook.com/EmeraldDentalSurgery/ | Active Facebook page | 2026-07-04 |
| s6 | search:best dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s7 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s8 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s9 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s10 | search:Nairobi dental clinic for expats | AI/search visibility check 2026-07-04: not among top results | 2026-07-04 |
| s11 | search:Emerald Dental Clinic Hurlingham Nairobi rating reviews | Multiple emeralddental.co.ke subpages indexed and ranking in search results | 2026-07-04 |
| emerald-dental-clinic-refresh | https://www.google.com/maps/place/Emerald+Dental+Clinic/@-1.2965623… | Google rating 4.8 (178 reviews) as of 2026-08-25 | 2026-08-25 |
| emerald-dental-clinic-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: EMERALD DENTAL SURGERY LIMITED | 01***2 | DENTAL CLINIC | NAIROBI | ACTIVE | 2026-08-25 |
| emerald-dental-clinic-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register row: 'Dr AUGUSTINE AWARAH MIDEGA', BDS(Nairobi)2008; MDS(Oral & Max)(Nairobi)2021, Specialist Practice, status ACTIVE (matched by name/surname tokens; searched 2026-08-25) | 2026-08-25 |
| emerald-dental-clinic-deepen | https://emeralddental.co.ke/dental-cleaning-service-nairobi/ | "We offer Dental Cleaning (Scaling and Polishing) Service at the price range Ksh 7,000 to Ksh 10,000 full mouth." | 2026-09-17 |
| emerald-dental-clinic-deepen-2 | https://emeralddental.co.ke/dental-crowns-bridges/ | Page explains crowns and bridges together; the "Pricing" section only quotes a per-unit bridge price, no crown-specific figure | 2026-09-17 |
| emerald-dental-clinic-deepen-3 | https://emeralddental.co.ke/dental-implants/ | Site has distinct pages: periodontics, cosmetic-dentistry, pediatric-dentistry, dental-crowns-bridges, dental-cleaning-service-nairobi, root-canal-treatment, dental-fillings, plus individual dentist bio pages | 2026-09-17 |
| emerald-dental-clinic-deepen-4 | https://emeralddental.co.ke/dental-fillings/ | Page describes filling materials (amalgam, composite) in detail; no KES/KSh figure anywhere | 2026-09-17 |
| emerald-dental-clinic-deepen-5 | https://emeralddental.co.ke/services-2/ | "Emerald Dental offers a holistic range of all dental services from consultations to teeth cleaning to dental implants" — no price or "free" attached to consultations | 2026-09-17 |
| emerald-dental-clinic-deepen-6 | https://www.google.com/maps?cid=7743575221699578836&hl=en | Histogram 4/0/3/6/167 (93% 5-star, not 100%); dates spread across 8 months; reviewer accounts vary 1-3 prior reviews | 2026-09-17 |
| emerald-dental-clinic-deepen-7 | https://emeralddental.co.ke/periodontics/ | Detailed procedure page; no CBCT, cone-beam or 3D imaging mentioned | 2026-09-17 |
| emerald-dental-clinic-deepen-8 | https://emeralddental.co.ke/dental-crowns-bridges/ | "Dental Bridges will cost you Ksh 35,000 per unit." | 2026-09-17 |
| emerald-dental-clinic-deepen-9 | https://emeralddental.co.ke/dental-implants/ | "Dental Implants cost Ksh 150,000/= Complete Procedure. 1st Stage you'll be required to pay Ksh 75,000/= For Installation." | 2026-09-17 |
| emerald-dental-clinic-deepen-10 | https://emeralddental.co.ke/dental-implants/ | "A dental assessment and X-rays are done to confirm suitability" — no separate X-ray price on this or other checked pages | 2026-09-17 |
| emerald-dental-clinic-deepen-11 | https://www.google.com/maps?cid=7743575221699578836&hl=en | Five readable reviews (2025-12 to 2026-08), all positive, no repeated complaint theme | 2026-09-17 |
| emerald-dental-clinic-deepen-12 | https://emeralddental.co.ke/dental-implants/ | "Most healthy adults with missing teeth and sufficient jawbone are good candidates. A dental assessment and X-rays are done to confirm suitability." | 2026-09-17 |
| emerald-dental-clinic-deepen-13 | https://emeralddental.co.ke/dental-implants/ | Implants page explains what the procedure is, candidacy, staging and healing in plain language, not just a name in a list | 2026-09-17 |
| emerald-dental-clinic-deepen-14 | https://emeralddental.co.ke/ | JSON-LD across site pages includes @type Organization, WebSite, WebPage, BreadcrumbList | 2026-09-17 |
| emerald-dental-clinic-deepen-15 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Emerald%… | TripAdvisor's own search for "Emerald Dental Clinic" returned 6 results, none a match: only unrelated resorts and coastal areas named "Emerald" abroad | 2026-09-29 |
| emerald-dental-clinic-deepen-16 | https://emeralddental.co.ke/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| emerald-dental-clinic-platforms-4 | https://www.doctor254.com/kenya/nairobi/dentist/dr-augustine-midega | Doctor254: profile of Dr Augustine Midega, dentist, facility "Emerald Dental Surgery", Rose Avenue next to the Monarch Hotel, Nairobi (the clinic's address); unclaimed, no recommendations yet (checked 2026-10-01) | 2026-10-01 |
| emerald-dental-clinic-platforms-5 | https://www.doctor254.com/kenya/nairobi/dentist/dr-eric-odhiambo | Doctor254: profile of Dr Eric Odhiambo, dentist, facility "Emerald Dental Surgery", Rose Avenue next to the Monarch Hotel, Nairobi; unclaimed, no recommendations yet (checked 2026-10-01) | 2026-10-01 |
| emerald-dental-clinic-deepen-17 | https://www.google.com/maps?cid=7743575221699578836&hl=en | Google listing "Emerald Dental Clinic" (Private hospital), read 2026-10-05 in two review orders (the five lowest-rated and the five newest): rated 4.8 from 185 reviews (1★ 4 / 2★ 0 / 3★ 3 / 4★ 6 / 5★ 172); 10 distinct reviews read, dated 2023-08-04 to 2026-10-03, 1 with an owner reply | 2026-10-05 |
Change History
| Date | Change |
|---|---|
| 2026-10-05 | Read the clinic's Google listing on 2026-10-05 (its lowest-rated and newest reviews with the star histogram): the owner replies to reviews. |
| 2026-10-01 | Review platforms re-checked: Doctor254 lists its dentists Dr Augustine Midega and Dr Eric Odhiambo at the practice, so "reviewed on other platforms" changed from no to yes. |
| 2026-10-01 | Presence on other review platforms re-checked: no profile on WhatClinic, Dental Departures or Bookimed, so this criterion is now no. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (dedicated pages for cleaning, fillings, crowns/bridges, implants, periodontics, the services overview and contact page, in English) and its Google listing. Corrected: prices are in fact published for at least three treatments (cleaning, bridges, implants) via the clinic's dedicated service pages, not only the homepage checked previously. Recorded: no crown-specific, filling, consultation or X-ray price; X-rays used for implant assessment but no CBCT; address published with an embedded map; clear plain-language service explanations; no recurring complaints or suspicious review patterns among the readable Google reviews, though the sample is too small relative to the review count to say whether the clinic responds to reviews. Still unverified: TripAdvisor presence, documented emergency care and whether the clinic documents work with international patients. |
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic facility license found (registered as 'Emerald Dental Surgery Limited'); all 3 named dentists matched. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, name/address/phone unchanged, not permanently closed; captured first-time Google rating 4.8 (178 reviews) and pin coordinates (previously unset). |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.