Molars Dental Practice
According to our open methodology, this clinic scored 57.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #2 of 22 ranked clinics · Last checked: 4 July 2026
Positions by Rating Profile
- Overall Transparency & Trust#257.9/100
- Best for Expats#258.5/100
- Best for Dental Implants#353.8/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#254.8/100
- Best English-speaking Clinics#460.7/100
- Best for Families / Childrennot ranked
Summary
Multi-branch dental practice with Nairobi locations in the CBD, Hurlingham (Lenana Rd), Ridgeways and Lavington, plus a Mombasa branch, operating for over 15 years per its own materials. Among the most-reviewed dental clinics in Nairobi on Google, with several thousand reviews. Publishes some prices, including an annual consultation fee and a dental implant cost range, and keeps extended weekday and weekend hours.
Secondary phone 0796 856900. Branches: CBD (Electricity House), Hurlingham (Lenana Rd), Ridgeways (Church Ln), Lavington (158 James Gichuru Rd, appointments only), Mombasa (Nyali Centre). Facebook/Instagram/LinkedIn/YouTube linked from site; exact Facebook URL not captured. No team/dentist roster page found (team URL returns 404); dentist names appear only in testimonials.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
No category fell below the weakness threshold (50% of verifiable points).
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ? | Dentist names listed No team page found; only first-name mentions in testimonials (Dr. Samwel, Dr. Mary) | 0/3 |
| ? | Dentist specializations listed | 0/2 |
| ? | Real clinic photos | 0/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phones, email, per-branch addresses and Google Maps links on contact page [s2] | 2/2 |
| ✓ | English website version Site is in English; multilingual support advertised [s1] | 2/2 |
| ✓ | Address and map published All branches with Google Maps links [s2] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Consultation and implant prices published; no full tariff [s3] | 3/3 |
| ? | Cleaning price listed | 0/2 |
| ? | Filling price listed | 0/2 |
| ? | Crown price listed | 0/2 |
| ✓ | Implant price listed KES 110,000-180,000 per implant [s3] | 2/2 |
| ✓ | Consultation price listed KES 2,000, covers the entire year [s3] | 2/2 |
| ? | X-ray / imaging price listed | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) [s4] [s5] | 5/6 |
| ✓ | Google review volume Aggregator describes it as the most-reviewed dental clinic in Nairobi [s4] | 3/3 |
| ◐ | Review recency Most recent cached reviews dated Dec 2025-Jan 2026; likely more recent [s4] | 1.5/3 |
| ✓ | Clinic responds to reviews Replied to 100% of reviews, typically within 1-3 days [s4] | 2/2 |
| ✗ | No recurring complaints Repeated complaints about long waits despite confirmed appointments [s4] | 0/2 |
| ? | No suspicious review patterns Some emoji-only/blank reviews noted by aggregator, attributed to platform issues | 0/2 |
| ✓ | Active Facebook presence Linked from site footer [s1] | 1/1 |
| ? | TripAdvisor presence | 0/0.5 |
| ✓ | Other review platforms Trustindex, top-rated.online, doctor.global [s4] [s5] | 0.5/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dental X-ray listed among services [s1] | 2/2 |
| ? | CBCT (3D imaging) 3D imaging mentioned on implant page; CBCT not named explicitly | 0/2 |
| ✓ | Implantology [s1] [s3] | 2/2 |
| ✓ | Orthodontics Metal/ceramic braces and Invisalign [s1] | 2/2 |
| ? | Oral surgery | 0/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ? | Emergency care Phone lines advertised 24/7 but no explicit emergency service page found | 0/1.5 |
| ? | Works with international patients Multilingual support advertised | 0/2 |
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for non-Thai speakers.
| ? | WhatsApp / LINE available | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language site; appears in English-speaking-dentist searches [s1] [s8] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible E-consultation offered [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Detailed per-service pages incl. procedure and cost explanations [s3] | 1/1 |
| ✓ | Convenient opening hours Mon-Wed & Fri 7:00-20:00, Thu 10:00-18:00, Sat 7:00-16:00, Sun 9:00-16:00 [s2] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✓ | Mentioned for: best dentist Nairobi [s7] | 1/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s8] | 1/1 |
| ✓ | Mentioned for: dental implants Nairobi [s9] | 1/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s11] | 0/1 |
| ✓ | Mentioned for: Nairobi dental clinic for expats [s10] | 1/1 |
| ? | Structured data on website | 0/1.5 |
| ✓ | Google indexing quality Homepage, service pages, testimonials and blog all indexed [s7] | 2/2 |
| ✓ | Dedicated service pages e.g. /tooth-replacement/dental-implants/ [s3] | 1.5/1.5 |
Red Flags
- low Recurring communication complaints (-1 pts) — Recurring Google review complaints about appointment scheduling and long waits (e.g. 'given appointment for 9 a.m. only to see dentist at 5 p.m.'; another reviewer waited ~90 minutes past a confirmed slot). Small share of 3,300+ mostly positive reviews; clinic responds to reviews. [s4]
Red-flag penalty applied: -1 points (capped at -20).
Data We Could Not Verify
- Information Transparency: Dentist names listed
- Information Transparency: Dentist specializations listed
- Information Transparency: Real clinic photos
- Price Transparency: Cleaning price listed
- Price Transparency: Filling price listed
- Price Transparency: Crown price listed
- Price Transparency: X-ray / imaging price listed
- Reputation & Reviews: No suspicious review patterns
- Reputation & Reviews: TripAdvisor presence
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Emergency care
- Medical Infrastructure: Works with international patients
- Communication & Service: WhatsApp / LINE available
- Communication & Service: Response speed
- AI & Search Visibility: Structured data on website
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://molars.co.ke |
|---|---|
| Phone | +254 751 856900 |
| Google Maps | Map listing |
| Address | Electricity House, 12th Floor, Harambee Avenue, Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://molars.co.ke/ | Services, branches, hours, phones, multilingual support, e-consultation, social links | 2026-07-04 |
| s2 | https://molars.co.ke/contact/ | Email, phones, per-branch addresses with Google Maps links, opening hours | 2026-07-04 |
| s3 | https://molars.co.ke/tooth-replacement/dental-implants/ | Implant price KES 110,000-180,000; consultation KES 2,000/year; 3D imaging | 2026-07-04 |
| s4 | https://www.trustindex.io/reviews/molars.co.ke | Google 4.7/5 from 3,309 reviews with breakdown; 100% review response rate; waiting-time complaints; review recency | 2026-07-04 |
| s5 | https://www.top-rated.online/cities/Nairobi/place/p/4950226/Molars+… | Google rating 4.70, 3,300+ reviews, '#1 most reviewed dental clinic in Nairobi', address, phone | 2026-07-04 |
| s6 | https://molars.co.ke/testimonials/ | Dentist mentions in testimonials (Dr. Samwel, Dr. Mary) | 2026-07-04 |
| s7 | search:best dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s8 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s9 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s10 | search:Nairobi dental clinic for expats | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s11 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: does NOT appear in top results | 2026-07-04 |
Change History
| Date | Change |
|---|---|
| 2026-07-04 | Initial data collection. |
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