Ruby Smiles Dental Clinic
According to our open methodology, this clinic scored 61.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #14 of 20 ranked clinics · Last checked: 17 September 2026
Positions by Rating Profile
- Overall Transparency & Trust#1461.9/100
- Best for Expats#1561.5/100
- Best for Dental Implants#1357.3/100
- Best for Emergency Dental Care#1158.9/100
- Best Price Transparency#857.2/100
- Best English-speaking Clinics#1563.8/100
- Best for Families / Children#1560.8/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified Site lists 'Painless Anesthesia' as a feature but does not specify modality (likely local); not sufficient to confirm sleep dentistry
Summary
Ruby Smiles Dental Clinic is located at Unicity Mall near China Square along Thika Road in Nairobi. It offers implants, braces, pediatric dentistry, emergency services, crowns and bridges, root canals, whitening and fillings, and is one of the relatively few Nairobi clinics that publishes indicative price ranges on its website. The clinic holds a 4.9 Google rating across 65 reviews per an aggregator listing and is registered in the Kenya Master Health Facility Registry.
Published price ranges: tooth filling KES 4,000-10,000; root canal KES 20,000-25,000 per tooth; dental cleaning KES 6,000-15,000; braces KES 90,000-350,000. Secondary email [email protected]; a directory listing also shows +254 717 361 960. A 'Dr. Leah' appears in site photos but there is no formal team page with credentials.
Strengths
No categories reached the strength threshold (80%).
Weaknesses
- Price Transparency: 7 of 15 verifiable points (missing: crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✗ | Dentist names listed About Us page fully read; describes "our team" generically, no individual dentist named [Llic] | 0/3 |
| ✗ | Dentist specializations listed No clinician specializations listed [s1] | 0/2 |
| ✓ | Real clinic photos Staff and patient before/after photos [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details Phone and two email addresses listed [s1] | 2/2 |
| ✓ | English website version [s1] | 2/2 |
| ✓ | Address and map published Address in footer; no embedded map seen [s1] | 2/2 |
Price Transparency
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ✓ | Prices or price ranges published Indicative KES price ranges for several treatments [s1] | 3/3 |
| ✓ | Cleaning price listed KES 6,000-15,000 [s1] | 2/2 |
| ✓ | Filling price listed KES 4,000-10,000 [s1] | 2/2 |
| ✗ | Crown price listed Not in the published price list on pages checked [s1] | 0/2 |
| ✗ | Implant price listed Not in the published price list on pages checked [s1] | 0/2 |
| ✗ | Consultation price listed [s1] | 0/2 |
| ✗ | X-ray / imaging price listed [s1] | 0/2 |
Reputation & Reviews
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ◐ | Google rating (Bayesian-adjusted) as of 2026-08-25 [ruby-smiles-dental-clinic-refresh] | 5/6 |
| ◐ | Google review volume [ruby-smiles-dental-clinic-refresh] | 1.5/3 |
| ◐ | Review recency as of 2026-09-17 [ruby-smiles-dental-clinic-deepen-3] | 1.5/3 |
| ✓ | Clinic responds to reviews Owner replies to all five readable reviews [ruby-smiles-dental-clinic-deepen] | 2/2 |
| ✓ | No recurring complaints no recurring complaints [ruby-smiles-dental-clinic-deepen-4] | 2/2 |
| ✓ | No suspicious review patterns no signs of manipulation [ruby-smiles-dental-clinic-deepen-5] | 2/2 |
| ✓ | Active Facebook presence [s3] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [ruby-smiles-dental-clinic-deepen-7] [ruby-smiles-dental-clinic-deepen-8] | 0/0.5 |
| ✗ | Other review platforms No profile on WhatClinic, Dental Departures, Bookimed, Doctor254 or Trustpilot (checked 2026-10-01). [ruby-smiles-dental-clinic-platforms] [ruby-smiles-dental-clinic-platforms-2] [ruby-smiles-dental-clinic-platforms-3] [ruby-smiles-dental-clinic-platforms-4] [ruby-smiles-dental-clinic-platforms-5] | 0/0.5 |
Medical Infrastructure
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
Communication & Service
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✗ | WhatsApp / LINE available Contact channels checked; only phone and email published, no WhatsApp/LINE [ruby-smiles-dental-clinic-deepen-2] | 0/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken Site entirely in English [s1] | 2.5/2.5 |
| ✓ | Pre-visit consultation possible Online appointment booking form [s1] | 1.5/1.5 |
| ✓ | Clear service explanations Individual pages per major service [s1] | 1/1 |
| ✓ | Convenient opening hours Mon-Fri 8AM-6PM, Sat 8AM-4PM, Sun closed [s1] | 1.5/1.5 |
AI & Search Visibility
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✗ | Mentioned for: best dentist Nairobi [sq] | 0/1 |
| ✗ | Mentioned for: English speaking dentist Nairobi [sq] | 0/1 |
| ✓ | Mentioned for: dental implants Nairobi [s5] | 1/1 |
| ✓ | Mentioned for: emergency dentist Nairobi [s6] | 1/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [sq] | 0/1 |
| ✓ | Structured data on website Dentist schema.org markup site-wide [ruby-smiles-dental-clinic-deepen-6] | 1.5/1.5 |
| ✓ | Google indexing quality 5 pages of the clinic's own site are among the 10 results of a name-and-city web search on 2026-10-02, the first at position 5. [ruby-smiles-dental-clinic-av3] | 2/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 02***1 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC facility register searched 2026-08-25 for 'Ruby Smiles Dental Clinic' — matched 'RUBY SMILES DENTAL CLINIC LIMITED', Dental Centre, Nairobi, ACTIVE.) [ruby-smiles-dental-clinic-lic]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low No dentists identified anywhere (-2 pts) — No dentist names published (derived from data).
Red-flag penalty applied: -2 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: On-site X-ray
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Oral surgery
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://rubysmilesdental.co.ke |
|---|---|
| Phone | +254 748 877 562 |
| https://www.facebook.com/RubySmilesDental/ | |
| Address | Unicity Mall (near China Square), Thika Road, Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://rubysmilesdental.co.ke/ | Official site: address, contacts, services, KES price ranges, hours, photos, booking form | 2026-09-17 |
| s3 | https://www.facebook.com/RubySmilesDental/ | Facebook presence (via web search) | 2026-07-04 |
| s5 | search:dental implants Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| s6 | search:emergency dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results | 2026-07-04 |
| sq | search:best dentist Nairobi / English speaking dentist Nairobi / dental implants Nairobi / emergency dentist Nairobi / Nairobi dental clinic for expats | AI/search visibility scout check 2026-07-04: presence or absence in top results for the five fixed methodology queries | 2026-07-04 |
| Llic | https://rubysmilesdental.co.ke/about-us/ | About Us page read in full 2026-09-17, together with the homepage and contact page: the team is described only as "our gentle dentists", "Experienced, Licensed Dentists" and "Competent Dentists"; no individual dentist is named on any of them | 2026-09-17 |
| ruby-smiles-dental-clinic-refresh | https://www.google.com/maps/place/Ruby+Smiles+Dental+Clinic+--Unici… | Google rating 4.9 (65 reviews) as of 2026-08-25 | 2026-08-25 |
| ruby-smiles-dental-clinic-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: RUBY SMILES DENTAL CLINIC LIMITED | 02***1 | DENTAL CENTRE | NAIROBI | ACTIVE | 2026-08-25 |
| ruby-smiles-dental-clinic-deepen | https://www.google.com/maps?cid=704462533726031387&hl=en | All five reviews shown (2025-10 to 2026-03) carry an owner reply, e.g. "Thank you so much Wairimu for your kind words!" | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-2 | https://rubysmilesdental.co.ke/contact-us/ | Contact page read 2026-09-17, with the homepage and about page: phone 0748 877 562 and two e-mail addresses are published, and no WhatsApp link, wa.me address or LINE handle appears on any of them | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-3 | https://www.google.com/maps?cid=704462533726031387&hl=en | Google listing read 2026-09-17: newest of five reviews shown dated 2026-03-23 | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-4 | https://www.google.com/maps?cid=704462533726031387&hl=en | Five readable reviews, all positive, no repeated complaint theme | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-5 | https://www.google.com/maps?cid=704462533726031387&hl=en | Histogram 0/0/1/3/61 (94% 5-star, not 100%); dates spread over 5 months; reviewer accounts vary 1-3 prior reviews | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-6 | https://rubysmilesdental.co.ke/ | JSON-LD across site pages includes @type Dentist, Organization, WebSite | 2026-09-17 |
| ruby-smiles-dental-clinic-deepen-7 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Ruby%20S… | TripAdvisor's own search for "Ruby Smiles Dental Clinic" returned 6 results, none a match: only unrelated hotels named "Ruby" abroad | 2026-09-29 |
| ruby-smiles-dental-clinic-deepen-8 | https://rubysmilesdental.co.ke/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| ruby-smiles-dental-clinic-platforms | https://www.whatclinic.com/dentists/kenya/nairobi | WhatClinic: its Nairobi dentist directory (1 page) lists a single clinic, Dean's Dental Implants, its clinic-profile sitemaps hold that one profile for all of Kenya, and a direct profile address for the clinic's name returns "not found" (checked 2026-10-01) | 2026-10-01 |
| ruby-smiles-dental-clinic-platforms-2 | https://www.dentaldepartures.com/dentists/kenya | Dental Departures: its Kenya page returns "not found" and its clinic search does not recognise Nairobi or Kenya as a location — no clinic in Kenya (checked 2026-10-01) | 2026-10-01 |
| ruby-smiles-dental-clinic-platforms-3 | https://bookimed.com/clinics/country=kenya/ | Bookimed: its Kenya clinic listing returns "410 - Page removed", and none of the 2,127 clinic pages in its clinic sitemap is in Kenya (checked 2026-10-01) | 2026-10-01 |
| ruby-smiles-dental-clinic-platforms-4 | https://www.doctor254.com/search_results?q=Ruby+Smiles | Doctor254: searches for "Ruby Smiles", "Ruby" and "Unicity" find no dental clinic of that name (only a Ruby Medical Clinic in Kiambu County and a pharmacy) (checked 2026-10-01) | 2026-10-01 |
| ruby-smiles-dental-clinic-platforms-5 | https://www.trustpilot.com/review/rubysmilesdental.co.ke | Trustpilot: no company page for rubysmilesdental.co.ke (checked 2026-10-01) | 2026-10-01 |
| ruby-smiles-dental-clinic-av3 | search:"Ruby Smiles Dental Clinic" Nairobi | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 10 results listed. Its own pages: rubysmilesdental.co.ke (five pages, 5th to 9th). Listed before the first of them: LinkedIn, Instagram, YouTube and a business directory. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-01 | Reviews on other platforms re-checked: no profile on WhatClinic, Dental Departures, Bookimed, Doctor254 or Trustpilot; the ratings page cited earlier only repeated the clinic's Google reviews, so this is now marked no. |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (its about-us, contact and dental-implants pages, in English) and its Google listing. Recorded: the team is described in general terms without naming an individual dentist; no WhatsApp contact on any page read; structured data present on the site. Google reviews show an owner reply on every readable review, no recurring complaints and no suspicious pattern, the newest review dated 2026-03-23. Still unverified: TripAdvisor presence, on-site X-ray and CBCT equipment — the implants page discusses imaging only in general terms — whether oral surgery is offered, and whether the clinic documents work with international patients. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: KMHFR registry page (s4) confirmed dead. Kenya Master Health Facility Registry (kmhfr.health.go.ke / kmhfl.health.go.ke) confirmed genuinely dead (ECONNREFUSED, both subdomains resolve to the same unreachable IP 41.89.93.173 - looks like the whole government registry is down) - no live successor found. Its sole citation (onOtherPlatforms) re-declared onto the already-live well-reviewed.Online source (s2); s4 pruned. |
| 2026-08-26 | Link-rot cleanup 2026-08-26: pruning 1 dead source(s) confirmed unreachable in an external-link check (checked 2026-08-26) and re-confirmed dead by direct recheck where applicable. s4 [https://kmhfl.health.go.ke/public/facilities/8256db46-2994-4161-a68e-ef4a57dfa763]: https://kmhfl.health.go.ke/public/facilities/8256db46-2994-4161-a68e-ef4a57dfa763 (attempt1: Connect Timeout Error (attempted address: kmhfl.health.go.ke:443, timeout: 10000ms); attempt2 (+30s): Connect Timeout Error (attempted address: kmhfl.health.go.ke:443, timeout: 10000ms), other->stable-dead on recheck) |
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic facility license found under 'Ruby Smiles Dental Clinic Limited'. No individually named dentists are published on the clinic's own site (only an informal 'Dr. Leah' in photos), so no doctor license lookups were possible. |
| 2026-08-25 | Re-verified live facts (website, contacts, operating status, Google reputation): no changes to rating/review count (4.9/65); recorded pin coordinates. |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.