Tender Care Dental Clinic
According to our open methodology, this clinic scored 68.9/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #9 of 20 ranked clinics · Last checked: 17 September 2026
68.9/100
Positions by Rating Profile
- Overall Transparency & Trust#968.9/100
- Best for Expats#1167.5/100
- Best for Dental Implants#1063/100
- Best for Emergency Dental Care#771/100
- Best Price Transparency#1147.4/100
- Best English-speaking Clinics#1072.3/100
- Best for Families / Children#773.6/100
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation/GA info found on contact/services pages checked
Summary
Tender Care Dental Clinic is a dental practice in Lavington, Nairobi, at the end of Argwings Kodhek Road near Valley Arcade, registered in 2013. Its published scope covers general and restorative dentistry, pediatric dentistry, endodontics, implantology and orthodontics, and the practice describes serving a large international clientele. It holds a 4.9 Google rating across roughly 335 reviews.
Official website was unreachable during direct checks on 2026-07-04 (connection refused), though its pages remain indexed in search; site-derived fields rely on indexed descriptions and directory listings.
Strengths
- Information Transparency: 20 of 20 points.
- Reputation & Reviews: 19 of 20 points.
- No red flags identified in public sources.
Weaknesses
- Price Transparency: 0 of 12 verifiable points (missing: cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
20 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website Domain live in search index with current pages; unreachable to automated fetch on 2026-07-04 [s1] [s3] | 4/4 |
| ✓ | Dentist names listed Three dentists named with bios [tender-care-dental-clinic-deepen-9] | 3/3 |
| ✓ | Dentist specializations listed [s3] [s5] | 2/2 |
| ✓ | Real clinic photos Own-hosted reception photo with branded staff [tender-care-dental-clinic-deepen] | 2/2 |
| ✓ | Service list published [s3] [s5] | 3/3 |
| ✓ | Clear contact details Two phone numbers, email and WhatsApp chat all consistent [tender-care-dental-clinic-deepen-10] | 2/2 |
| ✓ | English website version Site content is in English per indexed pages [s1] | 2/2 |
| ✓ | Address and map published Address text plus embedded Google Maps iframe [tender-care-dental-clinic-deepen-2] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
| ? | Prices or price ranges published Could not check site directly | 0/3 |
| ✗ | Cleaning price listed Cleaning page read; no price given [tender-care-dental-clinic-deepen-3] | 0/2 |
| ✗ | Filling price listed Fillings page read; no price given [tender-care-dental-clinic-deepen-4] | 0/2 |
| ✗ | Crown price listed No dedicated crown page exists on the site; no price found [tender-care-dental-clinic-deepen-11] | 0/2 |
| ✗ | Implant price listed Implant page read; no price given [tender-care-dental-clinic-deepen-12] | 0/2 |
| ✗ | Consultation price listed Checkup page read; no price for the checkup itself [tender-care-dental-clinic-deepen-6] | 0/2 |
| ✗ | X-ray / imaging price listed Diagnostic X-ray page read; no price given [tender-care-dental-clinic-deepen-7] | 0/2 |
Reputation & Reviews
19 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [tender-care-dental-clinic-refresh] | 6/6 |
| ◐ | Google review volume as of 2026-09-26; previously 344 [tender-care-dental-clinic-gbp-2026-09-26] | 2.5/3 |
| ✓ | Review recency Newest Google review is dated 2026-09-22 (listing read 2026-09-26). [tender-care-dental-clinic-gbp-2026-09-26] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to all five readable reviews, including the one negative review [tender-care-dental-clinic-deepen-8] | 2/2 |
| ✓ | No recurring complaints no recurring complaints [tender-care-dental-clinic-deepen-13] | 2/2 |
| ✓ | No suspicious review patterns no signs of manipulation [tender-care-dental-clinic-deepen-14] | 2/2 |
| ✓ | Active Facebook presence [s6] | 1/1 |
| ✗ | TripAdvisor presence No TripAdvisor listing found; site does not link to TripAdvisor [tender-care-dental-clinic-deepen-20] [tender-care-dental-clinic-deepen-21] | 0/0.5 |
| ✓ | Other review platforms Listed on businesslist.co.ke, doctor254.com, Wanderlog [s2] [s3] | 0.5/0.5 |
Medical Infrastructure
11 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dedicated diagnostic X-ray service page [tender-care-dental-clinic-deepen-15] | 2/2 |
| ✗ | CBCT (3D imaging) Implant and X-ray pages read; no CBCT mentioned [tender-care-dental-clinic-deepen-16] | 0/2 |
| ✓ | Implantology [s3] [s5] | 2/2 |
| ✓ | Orthodontics [s3] [s5] | 2/2 |
| ✗ | Oral surgery Full services list published without an extraction/oral-surgery item [Llic] | 0/2 |
| ✓ | Pediatric dentistry [s3] [s5] | 1.5/1.5 |
| ✓ | Emergency care Emergency contact documented prominently [s1] | 1.5/1.5 |
| ✓ | Works with international patients Practice describes 'a large international clientele' in indexed site description [s1] | 2/2 |
Communication & Service
7 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available WhatsApp chat widget on the contact page [tender-care-dental-clinic-deepen-17] | 2/2 |
| ? | Response speed | 0/1.5 |
| ✓ | English spoken English-language practice; English is standard in Kenyan healthcare [s1] | 2.5/2.5 |
| ? | Pre-visit consultation possible | 0/1.5 |
| ✓ | Clear service explanations Dedicated pages explain each procedure in plain language [tender-care-dental-clinic-deepen-5] | 1/1 |
| ✓ | Convenient opening hours Open six days incl. Saturday morning (Mon-Tue, Thu-Fri 08:00-17:00; Wed, Sat 08:00-13:00) [s5] | 1.5/1.5 |
AI & Search Visibility
5 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist Nairobi", "English speaking dentist Nairobi", "dental implants Nairobi", "emergency dentist Nairobi", "Nairobi dental clinic for expats".
| ✗ | Mentioned for: best dentist Nairobi [s7] | 0/1 |
| ✓ | Mentioned for: English speaking dentist Nairobi [s7] | 1/1 |
| ✗ | Mentioned for: dental implants Nairobi [s7] | 0/1 |
| ✗ | Mentioned for: emergency dentist Nairobi [s7] | 0/1 |
| ✗ | Mentioned for: Nairobi dental clinic for expats [s7] | 0/1 |
| ✓ | Structured data on website HealthAndBeautyBusiness/Organization/Place schema.org markup [tender-care-dental-clinic-deepen-18] | 1.5/1.5 |
| ◐ | Google indexing quality The clinic's own site first appears at position 4 of 10 in a name-and-city web search on 2026-10-02, behind other listings. [tender-care-dental-clinic-av3] | 1/2 |
| ✓ | Dedicated service pages 13 distinct service pages plus a dentist bio page [tender-care-dental-clinic-deepen-19] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: 00***0 (KMPDC – Register of Licensed Private Health Facilities) (KMPDC facility register searched 2026-08-25 for 'Tender Care Dental Clinic' — matched 'TENDER CARE DENTAL', Dental Clinic, Nairobi, ACTIVE.) [tender-care-dental-clinic-lic]
Dentists & professional licences
| Dentist | Specialization | Licence No. | Notes |
|---|---|---|---|
| Dr. Johnson Mwangi [Llic] [tender-care-dental-clinic-doclic] | — | KMPDC B4*8 | The KMPDC public register prints practitioner numbers partly masked; the number is shown here exactly as the register prints it. |
Red Flags
No red flags identified in the public sources we reviewed.
Data We Could Not Verify
- Price Transparency: Prices or price ranges published
- Communication & Service: Response speed
- Communication & Service: Pre-visit consultation possible
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://tendercaredental.org |
|---|---|
| Phone | +254 723 885960 |
| https://www.facebook.com/TenderCareDentalKe | |
| Address | End of Argwings Kodhek Road, near Valley Arcade, Lavington, Nairobi |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://tendercaredental.org/ | Homepage: "Emergency? Please call us at 0723 885 960" and "Emergency? Get help now by calling our patient support team" | 2026-09-17 |
| s2 | https://www.businesslist.co.ke/company/103978/tender-care-dental | Address, phone numbers, registration year 2013 | 2026-07-04 |
| s3 | https://www.doctor254.com/kenya/nairobi/dental-clinic/tender-care-d… | Address, phone, website; service scope per directory | 2026-07-04 |
| s5 | https://www.dentists10.com/KE/Nairobi/101286568389892/Tender-Care-D… | Opening hours, services list, Facebook page link | 2026-07-04 |
| s6 | https://www.facebook.com/TenderCareDentalKe | Facebook presence | 2026-07-04 |
| s7 | search:English speaking dentist Nairobi | AI/search visibility check 2026-07-04: appears in top results for this query only (of 5 scout queries) | 2026-07-04 |
| Llic | https://tendercaredental.org/our-team/ | Site's complete services menu: Dental Braces, Dental Checkup, Dental Implants, Diagnostic X-ray, Fissure Sealants, Habit Breakers, Maxillary Expansion Appliances, Porcelain Veneers, Periodontal Care, Root Canal Treatment, Space Maintainers, Teeth Whitening, Tooth Fillings — no extraction or oral surgery listed | 2026-09-17 |
| tender-care-dental-clinic-refresh | https://www.google.com/maps/place/Tender+Care+Dental+Clinic+Nairobi… | Google rating 4.9 (344 reviews) as of 2026-08-25 | 2026-08-25 |
| tender-care-dental-clinic-lic | https://registers.kmpdc.go.ke/healthFacilities/getLicensedPrivateHe… | Row: TENDER CARE DENTAL | 00***0 | DENTAL CLINIC | NAIROBI | ACTIVE | 2026-08-25 |
| tender-care-dental-clinic-doclic | https://registers.kmpdc.go.ke/localPractitioners/getLicensedDentalP… | Register row: 'Dr JOHNSON KINUTHIA MWANGI', BDS(Nairobi)1992, General Practice, status ACTIVE (matched by name/surname tokens; searched 2026-08-25) | 2026-08-25 |
| tender-care-dental-clinic-deepen | https://tendercaredental.org/wp-content/uploads/2025/04/Tender-Care… | Photo shows the clinic's own reception desk with "Tender Care Dental" wall signage and staff in branded scrubs with name badges | 2026-09-17 |
| tender-care-dental-clinic-deepen-2 | https://tendercaredental.org/contact-us/ | Embedded Google Maps iframe (maps.google.com, output=embed) alongside "End of Argwings Kodhek Road, After Key Montessori School, Valley Arcade" | 2026-09-17 |
| tender-care-dental-clinic-deepen-3 | https://tendercaredental.org/professional-dental-cleaning/ | Service page describes the treatment; no KES/KSh figure | 2026-09-17 |
| tender-care-dental-clinic-deepen-4 | https://tendercaredental.org/tooth-fillings/ | Service page describes the treatment; no KES/KSh figure | 2026-09-17 |
| tender-care-dental-clinic-deepen-5 | https://tendercaredental.org/dental-implant/ | Service pages explain what each procedure involves (e.g. implant healing timeline), not just a name in a list | 2026-09-17 |
| tender-care-dental-clinic-deepen-6 | https://tendercaredental.org/dental-checkup/ | Page states "Need a second opinion? It's free" but gives no price or free statement for the checkup/consultation itself | 2026-09-17 |
| tender-care-dental-clinic-deepen-7 | https://tendercaredental.org/diagnostic-x-ray/ | Service page describes the X-ray service; no KES/KSh figure | 2026-09-17 |
| tender-care-dental-clinic-deepen-8 | https://www.google.com/maps?cid=17821098629240489944&hl=en | All five reviews shown carry an owner reply, including the 1-star review from Super storm Ultra AC (reply dated 2026-01-09) | 2026-09-17 |
| tender-care-dental-clinic-deepen-9 | https://tendercaredental.org/our-team/ | Team page names Dr. Johnson Mwangi, Dr. Meera Shah and Dr Gitonga Ndirangu, each with a bio | 2026-09-17 |
| tender-care-dental-clinic-deepen-10 | https://tendercaredental.org/contact-us/ | Phones +254 723 885 960 / +254 736 885 960, email [email protected] and a WhatsApp chat widget, all on the contact page | 2026-09-17 |
| tender-care-dental-clinic-deepen-11 | https://tendercaredental.org/our-team/ | The site's own list of pages names 13 treatment pages; none of them covers crowns, and no crown price appears on any page read on 2026-09-17. | 2026-09-17 |
| tender-care-dental-clinic-deepen-12 | https://tendercaredental.org/dental-implant/ | Service page describes the treatment; no KES/KSh figure | 2026-09-17 |
| tender-care-dental-clinic-deepen-13 | https://www.google.com/maps?cid=17821098629240489944&hl=en | One isolated complaint (a missed-appointment dispute) among five readable reviews; no repeated theme | 2026-09-17 |
| tender-care-dental-clinic-deepen-14 | https://www.google.com/maps?cid=17821098629240489944&hl=en | Histogram 4/0/4/14/350 (94% 5-star, not 100%); dates spread from 2023 to 2026; reviewer accounts vary 1-7 prior reviews | 2026-09-17 |
| tender-care-dental-clinic-deepen-15 | https://tendercaredental.org/diagnostic-x-ray/ | Site publishes a dedicated "Diagnostic X-ray" service page | 2026-09-17 |
| tender-care-dental-clinic-deepen-16 | https://tendercaredental.org/dental-implant/ | Implant and diagnostic-X-ray pages describe the clinic's imaging; CBCT/cone-beam not mentioned on either | 2026-09-17 |
| tender-care-dental-clinic-deepen-17 | https://tendercaredental.org/contact-us/ | "Need help? Scan the code WhatsApp — Hello! Welcome to Tender Care Dental. How can we help you? Open Chat" | 2026-09-17 |
| tender-care-dental-clinic-deepen-18 | https://tendercaredental.org/ | JSON-LD across site pages includes @type Place, HealthAndBeautyBusiness, Organization, WebSite | 2026-09-17 |
| tender-care-dental-clinic-deepen-19 | https://tendercaredental.org/our-team/ | Site publishes 13 separate treatment pages (braces, checkup, fillings, whitening, space maintainers, root canal, cleaning, periodontal care, veneers, maxillary expansion, habit breakers, fissure sealant, diagnostic X-ray, implants) plus a named dentist profile page | 2026-09-17 |
| tender-care-dental-clinic-gbp-2026-09-26 | https://www.google.com/maps?cid=17821098629240489944&hl=en | Google listing read on 2026-09-26: rating 4.9 from 375 reviews; star histogram 1★ 4 / 2★ 0 / 3★ 4 / 4★ 14 / 5★ 353; newest review dated 2026-09-22; 5 of the 5 newest reviews carry an owner reply, latest dated 2026-09-23. | 2026-09-26 |
| tender-care-dental-clinic-deepen-20 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Tender%2… | TripAdvisor's own search for "Tender Care Dental Clinic" returned no relevant results at all | 2026-09-29 |
| tender-care-dental-clinic-deepen-21 | https://tendercaredental.org/ | Clinic's own homepage HTML read in full; no tripadvisor.com link anywhere on the page | 2026-09-29 |
| tender-care-dental-clinic-av3 | search:"Tender Care Dental Clinic" Nairobi | Web search run on 2026-10-02 (English, US results) for the clinic's name and city: 10 results listed. Its own pages: tendercaredental.org (home page 4th, about page 5th). Listed before the first of them: Facebook, YouTube and MedPages. | 2026-10-02 |
Change History
| Date | Change |
|---|---|
| 2026-10-02 | Google indexing quality changed from good to partial after a name-and-city web search on 2026-10-02 (own site first listed at position 4 of 10). |
| 2026-09-29 | Checked TripAdvisor's own search and the clinic's website for a TripAdvisor profile: none found on either channel. |
| 2026-09-29 | Corrected 2026-09-29: review count 375 (was 344) from the Google listing on 2026-09-26; review recency within 3 months (newest review dated 2026-09-22); red flag "Complaints about upselling / pushed treatment" removed: it contradicted the recorded finding that no complaint repeats in the reviews. |
| 2026-09-17 | Re-read on 2026-09-17: the clinic's website (the team page, dedicated pages for cleaning, fillings, implants, diagnostic X-ray and checkup, its contact page, in English) and its Google listing. Recorded: three dentists named with bios; a genuine reception photo with branded staff; phone, email and WhatsApp all consistent; address published with an embedded map; a dedicated X-ray page but no CBCT and no extraction/oral-surgery service; an emergency contact line on the homepage; no prices published for any of the six tracked treatments. Google reviews show owner replies on every readable review including the one negative review, no recurring complaints or suspicious patterns. Still unverified: TripAdvisor presence. |
| 2026-08-25 | License verification 2026-08-25 against KMPDC registers: clinic facility license found under 'Tender Care Dental'; named dentist Dr. Johnson Mwangi matched to Dr JOHNSON KINUTHIA MWANGI. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website live, address/phone unchanged, not permanently closed; recorded Google review count increase 335->344 (rating steady 4.9) and pin coordinates. |
| 2026-07-08 | Added Licensing & Credentials (methodology v1.1): clinic licence and dentists/their licence numbers. |
| 2026-07-04 | Initial data collection. |
A question or a correction?
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